Senior Community Growth Manager

Outcomes And Impact

• You will contribute meaningfully to a strategic outcome for Airbnb to unlock the next generation of hosts
• You will pioneer a new growth model and structure for Airbnb. This includes developing project plans, collaborating with cross-functional teams around the world, partnering with multiple stakeholders, and crafting mitigation plans to solution design
• You will support the development, execution and scale of pilots to accelerate evolving business verticals
• Act as a change agent and effectively utilize change management methodologies when deploying solutions and processes. 
• Lead resource development for the community with engaging and high impact communications 
• Develop deep knowledge of your assigned geographic markets and become the go-to source relating to local, trends and market dynamics for internal and external partners 
• Support online and offline community events (webinars, meetups, and workshops)

Your Expertise

• 8+ years experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Management, or Travel 
• You are strategic in your thinking; proven ability to drive growth and to own growth OKRs while exceeding goals.
• You think and act like an entrepreneur. You are resourceful and goal driven. 
• Strong project management skills and demonstrated experience leading strategic programs and processes. 
• Can forecast, model, and optimize growth tactics based on known and unknown performance
• You have sales or external relationship management experience across tech and consumer goods
• Ability to influence through persuasion, negotiation, and consensus building
• Ability to assess a problem, opportunity or business challenges quickly and make decisions based on the facts presented, creative problem solving, and previous experience. 
• Excellent communication (written & verbal) and interpersonal skills with strong business acumen that will enable you to earn trust at all levels
• Strong empathy for our community AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Enthusiastic and creative leader with the ability to inspire others
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
• Expert with Excel (pivot tables, large data set analyses, and formulas), analytical tools (SQL), and methodologies like capacity planning, forecasting, general modeling for prioritization and decision making
• Comfortable with Google Docs, Salesforce CRM, and other technology solutions for driving supply acquisition, territory management and retention.
• Deep knowledge and experience using collaborative project management tools and processes (e.g. Asana, Airtable, and etc.).
• Fluency in English, Portuguese, and Spanish, spoken and written is required.

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