eCommerce Manager

Description

We are looking for an eCommerce Manager to own the day-to-day performance of a DTC brand's online store. This is a hands-on, generalist role for someone who likes owning the whole store, not just one slice of it: merchandising products, launching campaigns, watching the numbers, and turning traffic into sales.

Key Responsibilities

• Own daily operations of the Shopify store, including product uploads, collections, landing pages and content updates.
• Plan and run the promotional calendar: discounts, bundles, product drops, etc.
• Optimize product pages, on-site search, and checkout to improve conversion rate and average order value.
• Manage the marketplaces the brand sells on (Amazon, TikTok Shop, Walmart), including listings, content, and catalog health.
• Keep the catalog accurate across pricing, images, descriptions, tags, and inventory.
• Track performance in GA4 and platform analytics, identify what is working, and act on it.
• QA the site across devices before launches, and coordinate fixes with developers.
• Partner with paid, email, and creative teams so the site reflects every campaign and customer journey.

Requirements

• 3+ years running eCommerce for a DTC or online brand
• Hands-on Shopify experience, including storefront management, apps, and troubleshooting
• A track record of owning store performance: conversion rate, AOV, and revenue
• Comfortable with analytics tools (GA4, Shopify reports) and turning data into decisions
• Experience with at least one marketplace (Amazon Seller Central, TikTok Shop, or similar)
• Strong organization and the ability to manage launches, promotions and fixes
• Ability to work during U.S. work hours (PT/ ET)