Payment Product Manager

Growe welcomes those who are excited to:

• Decide how the hub behaves: make system behavior explicit (such as callback timeouts, withdrawal hold and release rules, gateway configuration setups, and player-facing error messages) rather than leaving these details in engineers' heads or partner systems;
• Own the back office: drive and optimize the seven core operational screens used daily by internal teams (projects, gateways, payment groups, methods, orders, transactions, and logs) to ensure the hub remains fully usable;
• Run discovery against internal systems: lead timeboxed spikes across eleven internal systems (including player accounts, wallet, KYC, fraud checks, reconciliation, and taxation) to rank findings by risk and resolve unknowns before they turn into rework;
• Sequence the regional migration: define rollout stages, set validation rules using small percentages of live traffic and historical transaction replays, establish criteria for moving to the next step, and prepare clear rollback plans;
• Keep regional teams aligned and informed: maintain strong trust and clear communication with local operations, support, and business owners regarding upcoming changes, potential risks, and contingency plans;
• Plan for life after launch: establish operational processes for incident management, configuration changes, new method onboarding, and ongoing integration health once a region goes live.
  
  We need your professional experience:
• 4+ years of product management experience, with at least 2 years in payments, fintech, or complex transactional systems, holding ownership over a product area rather than just managing a backlog;
• Ability to read API contracts and follow a transaction across multiple systems independently;
• Proven track record of writing clear requirements, with explicit outcomes, clear acceptance criteria, and well-defined boundaries;
• Data-driven approach to product decisions, working comfortably with conversion, approval rates, failure reasons, and cost per transaction to separate signal from noise;
• At least Intermediate level of English for all documentation, ticketing, and daily cross-team communication.

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