Growth Client Specialist

What you'll do

• Own a defined book of active US customer accounts and know each one cold: their org, their hiring plans, who loves working with us, and where the headroom is.
• Build and run a quarterly account plan for every priority account: where the growth will come from, who we need to meet, and what happens next. Your book, your strategy.
• Run a relationship motion with our champions: regular, value-led check-ins; one specific intro ask at a time; every touch carrying something useful - never a "just checking in." The goal is trusted-advisor status, and you'll know you have it when retention stays high and your pipeline of new opportunities never dries up.
• Map and multithread your accounts - buying centers, org charts, the next buyer - and keep that map live in HubSpot so the whole company sees what you see. Get introduced or go direct, and open the door.
• Book and run expansion calls with US executives, and bring our founders in on the biggest opportunities.
• Catch new needs the moment they appear: a job posting, a growing team, a placement change that needs a backfill.
• Sell across everything Near offers: staffing, direct recruiting, engineering, finance, and AI talent.
• Run your own operation: build your lists, run your sequences, keep your pipeline clean, forecast your numbers. You'll have modern tools (Clay, AI) and the autonomy to use them.
• Help shape the playbook as you run it: this function is new, and what works for you becomes how Near does expansion.
• Protect the base you're growing: spot delivery risk early and get it to our recruiting team fast.

Who You Are

• Based in Latin America, with strong US time zone overlap.
• Native-level English, spoken and written. You'll negotiate with US founders and CFOs, and write to them every day.
• 5+ years carrying a number in account management, account expansion, or full-cycle sales - with concrete proof you grew existing accounts, not just kept them.
• Staffing, recruiting, or B2B services background is a strong plus.
• Your wins were self-sourced. You've grown accounts without a machine behind you - nobody fed you meetings or handed you a deck.
• Organized to a fault: many accounts, many contacts, long cycles, nothing dropped.
• Fluent with modern sales tooling (CRM, sequencers, AI). You automate your own busywork.
• Great at building and developing relationships.