Manual QA Engineer

Accountabilities

• Analyze business and technical requirements to create comprehensive test scenarios and test cases for new product features.
• Perform manual testing across web applications, internal CRM systems, email campaigns, and push notification workflows.
• Execute functional, regression, smoke, usability, and UI/UX testing to ensure product quality and consistency.
• Validate API functionality using tools such as Postman, Swagger, or similar platforms through positive and negative test scenarios.
• Utilize browser developer tools to investigate logs, network activity, console errors, and application behavior.
• Identify, document, prioritize, and communicate defects with detailed reproduction steps and supporting evidence.
• Participate in sprint planning, risk assessment, and quality-related discussions throughout the development lifecycle.
• Collaborate with cross-functional teams to improve testing processes, quality standards, and documentation practices.
• Support ongoing product enhancements by providing valuable feedback on usability, reliability, and user experience.

Requirements

• Minimum 2 years of experience in manual quality assurance for web-based applications.
• Experience testing CRM platforms, email marketing campaigns, and customer communication workflows.
• Strong understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), testing methodologies, and test design techniques.
• Hands-on experience with API testing tools such as Postman or equivalent solutions.
• Proven ability to create test cases, test plans, and detailed bug reports using tools such as Jira or other test management systems.
• Experience working with databases such as MongoDB, BigQuery, DataGrip, or similar technologies.
• Familiarity with Git workflows, including basic version control operations and code review processes.
• Understanding of CI/CD concepts and experience working with platforms such as GitLab.
• Experience using monitoring, logging, and debugging tools such as Grafana, Lens, Charles Proxy, or Fiddler.
• Strong analytical thinking, attention to detail, and problem-solving capabilities.
• Excellent communication and collaboration skills with the ability to work effectively in cross-functional teams.
• Experience with test automation or automating repetitive QA-related tasks is considered a strong advantage.