BH Complete Solutions

Patient Coordinator

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🌍 Remoto📍 Remoto
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About the Company

BH Complete Solutions is a leading remote staffing agency that connects talented professionals across Latin America with businesses throughout the United States. We are committed to fostering growth, excellence, and innovation in every aspect of our services, helping businesses build high-performing teams while empowering professionals to advance their careers.

About the Role

Join one of our clients Urgent Care Call Center as a Patient Outreach Specialist. Your role is vital in contacting patients, persuading them to schedule appointments with our doctors to meet insurance quality measures.

Responsibilities

  • Contact patients to schedule appointments.
  • Educate patients on the importance of timely healthcare.
  • Maintain accurate records and follow-up with patients.

Qualifications

  • Excellent communication skills in English and Spanish.
  • Customer service experience preferred.
  • Empathy and compassion.
  • Organizational skills and attention to detail.
  • Adaptability and teamwork.
  • Familiarity with Electronic Health Record (EHR) systems like ECW or similar medical-related software a plus

Required Skills

  • Excellent communication skills in English and Spanish.
  • Empathy and compassion.
  • Organizational skills and attention to detail.
  • Adaptability and teamwork.
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Benefícios

  • ✓Flexible remote work model allowing you to work from anywhere in LATAM, with a monthly co-working day at our Recoleta office for team members based in Buenos Aires.
  • ✓Paid vacations.
  • ✓Sick days to ensure your well-being and work-life balance.
  • ✓Yearly salary increases based on performance evaluations.
  • ✓Health insurance eligibility after 1 year, with coverage based on performance.
  • ✓Opportunities for career growth and advancement.

With our deep industry knowledge, commitment to performance, and focus on excellence, we help leading companies in their respective industries achieve their talent acquisition and management goals. We offer the best quality at competitive pricing.[Ver Mais]

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