Staff Platform Manager, Payments Regional Growth

A Typical Day

• Own the product vision, strategy, and roadmap for regional payments across Brazil, Mexico, and the broader region — prioritizing across regulatory, growth, and platform work.
• Optimize checkout and conversion — reduce friction at the moment of booking, improve regional checkout conversion funnels, and lift authorization/approval and payment-success rates to grow bookings.
• Grow through local payment methods and affordability products — expand local payment methods and installment/affordability options that improve access and conversion for regional guests.
• Drive the full product lifecycle — discovery, PRDs, launch, ramp (ERF), and iteration — using experiments and A/B tests to validate impact.
• Define product requirements for processor and payment-method integrations, partnering with the Partnerships and Engineering teams on delivery and performance.
• Lead regulatory and compliance workstreams in partnership with Legal, Tax, Compliance, and Finance to meet local market requirements.
• Define and track KPIs across conversion, cost, reliability, and revenue, and use data to prioritize and measure impact.
• Monitor the market — regulatory change, competitor moves, and emerging payment rails — and translate it into the roadmap.
• Partner cross-functionally across Engineering, Design, Analytics, Data Science, Finance, Compliance/Legal, Partnerships, and Country teams to execute a shared vision without direct authority.

Your Expertise

• 10+ years of product management experience, with a strong track record building and scaling payments or financial products — owning strategy, roadmap, and execution.
• Deep understanding of the payments stack and how money moves in a marketplace environment — across payins, payouts, and the flow of funds.
• Strong checkout and conversion instincts — a demonstrated ability to reduce friction at the moment of purchase and improve funnel conversion.
• Hands-on experience with payments fundamentals: authorization and settlement, processors/gateways and acquirers, card-scheme rules, 3DS/SCA, tokenization/vaulting, and reconciliation.
• Experience with local payment methods and affordability products (e.g., wallets, bank transfers, BNPL/installments).
• Familiarity with the LATAM payments ecosystem — Pix, SPEI (Mexico's real-time interbank transfers), regional wallets, and installment culture ("parcelamento" / "meses sin intereses") — and local regulatory frameworks (e.g., Central Bank of Brazil, SAT Mexico).
• Data-driven: fluent in defining KPIs, running experiments, and using analytics to guide decisions.
• Technical acumen to partner closely with engineering and explain complex concepts simply.
• Strong product thinking and user empathy — able to imagine the ideal experience and work backwards from customer needs.
• English required; Portuguese and/or Spanish strongly preferred.

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